A leader is more than their skills. A true leader is measured by the impact they make on the people they lead.
“Rachel is the kind of leader that gets you excited about work. She's passionate and creative and so very hard working. Rachel will work late hours alongside you as you're crunching to hit a deadline. She'll give you feedback in a compassionate, yet direct way and then work through it with you, guiding you as you figure out the kind of designer, researcher, or leader you want to be. She'll cheer with you, laugh with you, vent with you and overall retain a positive outlook no matter what her or her team is up against. She'll get excited about your visions and goals while bringing you along to contribute to her own. Rachel is the best kind of leader because she inspires others to be leaders too, creating a legacy of problems-solvers and collaborators with each individual who's lucky enough to work with her.”
Relationships matter.
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“Rachel is one of those rare leaders who brings out the best in everyone around her. Her deep knowledge across design disciplines—whether it’s research, content strategy, product design, or service design—is matched by her unwavering commitment to her teams, her people. I've seen firsthand how she can guide a team through even the most challenging situations with clarity, confidence, and a relentless focus on delivering excellence.”
Peer
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“Rachel holds extensive knowledge and experience within the Design space. From UX Research, to Content Strategy, Product Design, and Service Design–she has built, guided, and championed countless multi-disciplinary teams. ”
Senior Leadership Team Member
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“As a senior designer, it can be daunting to have conversations with the EVP of Design. However, Rachel had the special ability to make you feel comfortable and confident with your abilities. She was amazing at giving feedback, encouragement, and all around fostered a great creative space. I was always so impressed how personable she was with anyone in the room. I would work with her the rest of my career if I could. ”
Team Member